The DE Guarantees
Six promises we put in writing on every job. If we miss one, you don't have to argue about it — we make it right.
On-Time Guarantee
We text when we're 30 minutes out and arrive in the window we promised — or your dispatch fee is on us.
Flat-Rate Honesty
You approve the full, all-in price before any work begins. The quote is the bill — nights, weekends, and holidays included.
Leave-It-Cleaner
Floor protection, shoe covers, and a full cleanup on every job. We leave your home cleaner than we found it.
1-Year Workmanship Warranty
Every repair is guaranteed in writing for a full year. If our work fails, we fix it free.
Background-Checked Crew
Every technician who enters your home is background-checked, uniformed, and trained — no subcontract surprises.
Make-It-Right Promise
If anything about the job isn't right, tell us. We come back and work with you until it is — no hassle, no runaround.
25 years of keeping our word
Family-owned since 2000, licensed in Ohio (#PL.45308), fully insured, and rated 5.0★ by our neighbors. These guarantees aren't marketing — they're how we've always worked. Now they're just in writing.
Put us to the test
Book your next plumbing job with every one of these guarantees behind it.